Support: Restoring Files

With SafeCopy, recovering your data is simple and there are two ways to download your files. One way would be to login to your account and use either the Search or Browse tabs to find your files. Additionally, you can access your files as a web folder which is much like a remote hard drive. Technically this is called a WebDAV connection. Once the connection is open, you can drag your files to your computer and wait until the transfer is complete.

> For Windows:
From a computer with SafeCopy installed, open My Computer and click on the icon which says My SafeCopy. That will open the connection for you.

> For Mac:
Click the Browse button and it will open the connection for you. Or if the software is not installed, from the Finder you can select Go/Connect to Server (as a shortcut, press COMMAND key and the K key). Then enter .